• Digital Corps Reference Guides Style Guide

  Reference Guides assist students and staff at the Digital Corps with a variety of topics that may not be included in training, but are important to understand and learn. Topics include Best Practices, Content Creation, and Office Life, but all content should follow a specific format. This format encompasses writing style, content development, and how […]

• Lostness Index Template

  The Lostness Index template is a spreadsheet used to easily calculate a lostness score. When using this template, the following values are needed for each user per task: N = The number of unique pages/screens visited during the task. S = The total number of pages/screens visited during the task. R = The minimum number […]

• Quality Assurance Testing Template

  The Quality Assurance template is a spreadsheet that evaluates and identifies any issues related to the functionality of the system. This includes all clickable, scrollable, visual, and readable content. The spreadsheet allows designers and developers to easily assess what needs fixed. If you need a refresher, Conducting User Testing contains plenty of information about QA […]

• Site Audit Report Template

  The Site Audit Report template lays out the necessary details to evaluate a website after a content audit has been conducted, including a system overview, heuristic evaluation, and a report of all issues found. The template provides instructions on what information is necessary for each section and examples, when applicable. Take a look at the […]

• Survey Reports

  The Digital Corps uses surveys to collect data about behaviors, opinions, and experiences. This information helps the Corps make decisions about the systems being created, whether it is about design, user flow, navigation, or another aspect. Overview | Methodology | Demographics The Overview is a short paragraph that reminds the reader of the project and […]

• System Usability Scale Template

  The System Usability Scale is a survey given to participants after they have completed all of the tasks for a usability test. It consists of 10 questions with a five-point Likert scale for respondents, where 5 = strongly agree to 1 = strongly disagree. The ten statements are as follows: I think that I would like […]

• Usability Testing Template

  The Usability Testing template offers a comprehensive overview of the sections and content, including the testing script, tasks, data collection, metrics, and the findings. In addition, there are tips and instructions throughout the template to explain terms, provide examples, and offer guidance on concepts. To get started, download the template below and save a copy […]